Frequently Asked Questions

Yes, the sanctuary lights are designed to be burnt as they are. There is no need to remove the candle from the plastic casing. The plastic is heat resistant and flame retardant.

Our Altar Bread is made free of soy, dairy and nuts of any kind.  It made with pure wheat flour and water.

Both Gluten Free Wafers and the standard Altar Bread (a wafer product) is baked free of gluten, dairy, egg, peanuts, fish and shellfish.  Could contain trace amounts of soy as the flour is manufactured in a facility that processes soy.  Could contain trace amounts of tree nuts as the flour is manufactured in a facility that processes tree nuts.

Although we do our upmost to dispatch orders the same working day, all in stock items will be dispatched within 2-3 working days maximum. If the goods you order are not in stock, we will follow up the order with an email explaining the delivery timeframe. This is usually between 2-4 weeks, as the goods need to be ordered in from our suppliers.

Furniture or other related goods will be a little longer, due to weight and dimensions (approximately 5-6 weeks). However we will follow up your order with a more accurate ETA at the time, once confirming with suppliers. 

If you require goods for a special occasion, we will make every effort to ensure a timely delivery. 

Although we do our upmost to dispatch orders the same working day, all in stock items will be dispatched within 2-3 working days maximum. If the goods you order are not in stock, we will follow up the order with an email explaining the delivery timeframe. This is usually between 2-4 weeks, as the goods need to be ordered in from our suppliers.

Furniture or other related goods will be a little longer, due to weight and dimensions (approximately 5-6 weeks). However we will follow up your order with a more accurate ETA at the time, once confirming with suppliers. 

If you require goods for a special occasion, we will make every effort to ensure a timely delivery. 

Palm ash, also known as palm ashes or ash from burned palm leaves, holds cultural and religious significance in various traditions. It is commonly used on Ash Wednesday in Christian liturgical practices, where it is applied to the foreheads of believers as a symbol of repentance and mortality, marking the beginning of the Lenten season.

Palm branches are used on Palm Sunday in Christian celebrations to symbolize the triumphant entry of Jesus into Jerusalem, as described in the Bible. People waved palm branches and laid them on the road as Jesus rode a donkey into the city, welcoming Him as a king. This event marks the start of Holy Week leading to Easter.

The symbols on the Paschal candle hold deep Christian symbolism. The cross represents Jesus' crucifixion and redemption, while the Alpha and Omega signify Christ as the beginning and end. The numeric year reminds of Christ's eternal presence, and the grains of incense evoke His divine fragrance. The Paschal candle's lighting signifies Christ's resurrection.

The four colours of Advent candles hold symbolic meanings in Christian traditions. Purple represents anticipation and preparation, while the pink candle symbolises joy during Gaudete Sunday. The final purple candle continues the theme of readiness. A white or gold candle, lit on Christmas Eve or Day, represents the arrival of Jesus Christ, the Light of the World. Together, they guide Christians through the Advent season, focusing on hope, peace, joy, and love as they prepare for Christ's birth.